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PAC code needed STAC requested in error

  • 22 October 2020
  • 3 replies
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I have tried to request PAC toreplace STAC but cannot conract Live Chat or retext

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Best answer by Ryan 26 October 2020, 17:46

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3 replies

Ryan
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Userlevel 6
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Hi @01Tonyadams,

I am sorry to hear that! We will need to cancel your STAC code in order to generate a PAC code. We will send you a PM now to offer assistance.

Ryan

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steviemaast
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I am leaving IDmobile and requested a PAC code, i give the code to virgin and it saws it is blocked

 

Mohammed
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Userlevel 7
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Hello @steviemaast,

Did you check to make sure the PAC Code had not expired?

Our PAC Codes start with VTM.

 

You can get a PAC code by texting PAC to 65075.

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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