Is it possible to pause my 30 day rolling contract such that I can skip payment for 2 months and then resume the contract and keep my number?
I'll be outside the UK for a few months so don't want to pay for months I won't use the SIM, but will want my same contract and number back when I return.
Thanks!
Hi jt12345678, we're not able to pause accounts but you can switch to a cheaper plan whilst you are away to minimise the cost. -Phil
A
Hi jt12345678,
If you are looking to keep the number, you would need to port the number to a different network using your PAC.
If you are on a SIM only plan you can request a PAC via your iD Mobile App, you can then provide this to the new network you choose in order to transfer your number.
Sadly there wouldn't be an alternative method of disconnecting that would allow you to keep your number.
I hope this helps.
Jade
If you are looking to keep the number, you would need to port the number to a different network using your PAC.
If you are on a SIM only plan you can request a PAC via your iD Mobile App, you can then provide this to the new network you choose in order to transfer your number.
Sadly there wouldn't be an alternative method of disconnecting that would allow you to keep your number.
I hope this helps.
Jade
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