Pay my outstanding balance

  • 22 October 2020
  • 1 reply

Hi i have the same problem but can't get a hold of anyone i want to pay my debt of but can't get through to anyone! No id mobile number to activate the live chat no access to talk to anybody what do o do. I also need this gone for a mortgage. 

1 reply

Userlevel 7
Badge +9

Hi @Laurens178,

The best way to pay a bill is by using our automated payment line. You will need to enter your iD Mobile number into the system at the point of payment, do you not know the number?

If you do, please call 0333 003 7777 from another phone and select option 2 to make a payment.