my Doro phone has stopped working. it just wont switch on, screen is a-blank. i have rang the doro people and they have asked me to send it to them for repair, but of course i am unable to go to a post office due to the COVID-19 restrictions. i want to cancel my contract for the time being so that i am not paying monthly for a phone that i cant even use. how do i go about this?
many thanks, God bless
Sorry to hear your phone isn’t working.
Unfortunately, you will not be able to cancel your contract on a temporary basis.
Do you have another phone your sim can be used in?
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AklimaÂ
the sim is not unlocked to any phone :(Â
Once your SIM has been entered into another phone is it asking for a PUK code?
ThanksÂ
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