This is the first time I have received written correspondence from ID Mobile.
My mobile phone (ID SIM only deal) was stolen on 23.2.20. Why am I now receiving a final demand notice, if I can leave at any time?
And now I'm trying to ring to query, the call centre is closed because of Covid-19.
Best answer by Will
Cancelling a Direct Debit doesn’t cancel your contractual obligation, it just cancels the method in which you pay for it. By doing this, it sounds as though bills haven’t been paid.
So we can go through your account and explain what’s going on, we’ll send you a Private message (PM) on here to get some more information from you.