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Problems cancelling my contract

  • 11 November 2020
  • 1 reply
  • 33 views
K
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I live abroad and used IDmobile for 3 weeks whilst in the UK.

 

I have since left and lost my SIM card and cannot cancel my contract. I can’t access live chat no matter what browser I use, and on the complaints section there doesn’t appear to be an online form either.

 

I also don’t have a clue what my mobile number was that ID mobile provided me while in the UK. So can’t register an account.

 

I have numerous emails from them including reference numbers and order numbers but nothing else.

 

please help!!!!

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Best answer by Ryan 16 November 2020, 09:52

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Ryan
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Userlevel 6
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Hi @Katieatkins1991,

I am sorry to hear about this, we will send you a PM now to offer further support.

Ryan

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