Question

Refund after returning phone

  • 27 July 2020
  • 1 reply
  • 35 views

Please could you assist?

I attempted to cancel an order before the item was sent. The phone arrived and i have since sent it back recorded delivery. The monthly fee has still been taken from my account and no refund had been received.


1 reply

Userlevel 4
Badge +10

Hello there @Rachel23882 

We’ll send you a Private Message here now shortly and get you up to speed with everything regarding the recent order cancellation/ return.

Please respond back there shortly and we’ll take it from there.

Thanks.

Reply


Why iD Mobile?