Question

returns

  • 18 November 2020
  • 2 replies
  • 23 views

I’m trying to return my phone and sim which was delivered yesterday, only the mobile number is not noted anywhere and without that I’m unable to use the chat or app service. Seems pointless tampering with the phone and setting it up just to get the number when I’m returning it. Can someone please contact me and provide a returns label. My email is saraharris1988@outlook.com 


2 replies

I’ve tried calling the customer service number but it keeps cutting me off. Resent companies that you’re unable to speak to directly. 

Userlevel 3
Badge +6

Hi @Saraharris1988@outlook.com  

 

We can help you with your return. We’ve sent a private message.

Simply click on your profile icon in the top right, then go to your private messages.

 

Thanks

Michelle 

 

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