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SIM Return

  • 7 August 2020
  • 3 replies
  • 80 views

Userlevel 1

I thought I was upgrading but it looks like I accidentally ordered a new SIM. I have now successfully upgraded so would like to return the SIM for  refund and keep the current monthly SIM contract going.

The live chat isn’t working.

idmobile.co.uk seems to go to another website.

I’ve called your helpline and it says it can’t help me right now.

What can I do? Every step I take seems to be blocked.

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Best answer by Will 7 August 2020, 19:22

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3 replies

Userlevel 6
Badge +8

Hi @Majones1746,

 

I’ll drop you a Private Message now to get this sorted for you.

 

Will

Help - i have done the same and no one is available on the chat

Userlevel 6
Badge +8

Hi @Dylanhartid,

 

We’ll send a private message your way too.

 

Will

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