I cancelled my contract on 25/06/20 and have been charged twice since then once on the 9/07/20 and again on 22/07/20 and am unsure to why
Best answer by Ryan
We’re sorry to hear about that! When you cancelled your contract, which method did you use to do this?
If you have simply requested a cancellation rather than porting out then we require 30-days notice. This means that any bills due within the 30-days following on from your request will need to be paid in full, and a final bill will also need to be paid following on from the 30-day notice ending.