I havent been able to cancel contract for 5months and havent used it for 6/7 months as I do not have the sim card anymore I lost it whilst trying to get replacement sim tray so dont remember number. Please help..jaqui
stop my monthly contract
Hi
Sorry to hear this.
Please contact Live Chat team are available for account related support.
They’re available between 9am – 8pm Monday to Friday and 9am- 6pm Saturday and Sunday.
Unfortunately, were working on a reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as `available`. If so, it may be a matter of waiting on the page, until the button appears blue, indicating that an agent is available. No need to refresh the page, this will happen automatically.
Aklima
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