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stop the monthly contract

  • 6 February 2021
  • 7 replies
  • 66 views
Kayali
Rank

dear

 i have a contract with your company, i would like to stop it as i am not using this line since 10 months ago, and i am paying for nothing

shall i stop the payment from the banck?

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Best answer by Mohammed 7 February 2021, 12:29

Hello @Kayali,

Stopping the payment won’t cancel the contract and if anything, will just impact you negatively.

 

We’ll PM you so we can help process a cancellation for you.

 

Mohammed

 

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7 replies

Mohammed
Rank
Userlevel 7
Badge +9

Hello @Kayali,

Stopping the payment won’t cancel the contract and if anything, will just impact you negatively.

 

We’ll PM you so we can help process a cancellation for you.

 

Mohammed

 

I hope I was able to help you with your question, if you found my answer helpful please hit the ‘Like’ button. If I was able to answer your question or resolve your issue, then please mark my answer as ‘Most Helpful’
Hannah33
Rank
Userlevel 1

I also need to cancel my contract but I am getting nowhere. I’ve had no response from anyone and I’m getting really annoyed. 

Joannechad
Rank
Userlevel 1

I also need to cancel my contract but I am getting nowhere. I’ve had no response from anyone and I’m getting really annoyed. 

Same problem here im so angry

Will
Rank
Userlevel 6
Badge +8

Hi @Hannah33 and @Joannechad ,

 

I see we have now sent you each a Private Message to offer further assistance. 

 

Will

 

 

Joannechad
Rank
Userlevel 1

No you haven't 

Hannah33
Rank
Userlevel 1

No you haven't 

I’ve had one. Hope you manage to get sorted soon

Kevin
Rank
Userlevel 7
Badge +10

Hi @Joannechad 

If you haven’t noticed a message, then please click on your profile icon in the top right, then go to your private messages.
 

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