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stop the monthly contract

  • 6 February 2021
  • 7 replies
  • 129 views
Kayali
Rank

dear

 i have a contract with your company, i would like to stop it as i am not using this line since 10 months ago, and i am paying for nothing

shall i stop the payment from the banck?

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Best answer by Mohammed 7 February 2021, 12:29

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7 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Kayali,

Stopping the payment won’t cancel the contract and if anything, will just impact you negatively.

 

We’ll PM you so we can help process a cancellation for you.

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Hannah33
Rank
Userlevel 1

I also need to cancel my contract but I am getting nowhere. I’ve had no response from anyone and I’m getting really annoyed. 

Joannechad
Rank
Userlevel 1

I also need to cancel my contract but I am getting nowhere. I’ve had no response from anyone and I’m getting really annoyed. 

Same problem here im so angry

Will
Rank
Userlevel 6
Badge +8

Hi @Hannah33 and @Joannechad ,

 

I see we have now sent you each a Private Message to offer further assistance. 

 

Will

 

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Joannechad
Rank
Userlevel 1

No you haven't 

Hannah33
Rank
Userlevel 1

No you haven't 

I’ve had one. Hope you manage to get sorted soon

Kevin
Rank
Userlevel 4
Badge +10

Hi @Joannechad 

If you haven’t noticed a message, then please click on your profile icon in the top right, then go to your private messages.
 

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