terminate contract

Question

I wish to terminate contract with 30 days notice. No one picks up my call.  Please respond and help.

Michelle · Accepted Answer

Hi @Omidj1234So sorry to hear you want to leave us at iD Mobile.Please click on this link below , it has have all the information on how to cancel.https://community.idmobile.co.uk/cancellations-59/how-to-cancel-your-id-mobile-plan-31836Please keep your Direct Debit open, the reason you should is -After your 30 days’ notice period ends, your plan will close, and we’ll issue your final bill. This bill will need to be paid by Direct Debit within 14 days. This is for your line rental, any out-of-plan usage up to the point of cancellation, and an early cancellation fee if it applies. If your Direct Debit fails (and it’ll obviously fail if you’ve cancelled it), your future credit rating might be affected – so please keep your Direct Debit open!Hope this helps.Thanks,

Pearl_c6 · Answer

Hi @Frustrated ID customer

Welcome to iD Community.

So sorry to hear you want to leave us at iD Mobile.

Please click on this link below , it has have all the information on how to cancel.

https://community.idmobile.co.uk/cancellations-59/how-to-cancel-your-id-mobile-plan-31836

Please keep your Direct Debit open, the reason you should is - After your 30 days’ notice period ends, your plan will close, and we’ll issue your final bill. This bill will need to be paid by Direct Debit within 14 days. This is for your line rental, any out-of-plan usage up to the point of cancellation, and an early cancellation fee if it applies. If your Direct Debit fails (and it’ll obviously fail if you’ve cancelled it), your future credit rating might be affected – so please keep your Direct Debit open!

Hope this helps.

Thanks,

Pearl

terminate contract

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