Best answer by Mohammed
View originalUpfront payment not credited on cancellation.
Hello
We're sorry to hear this has happened.
We'll be more than happy to look into this refund for you and ensure it's processed, though, it's not something we can troubleshoot on over on the Community.
Please could you email us on
Include a copy/link to this post
Your Community username: " Viva2728 " & the following information:
- Your full name
- Full address with postcode
- Mobile number
- Date of birth
I have removed our personal information from your above post due to this being a public forum.
Please do not post sensitive information publicly as this Community can be accessed by anyone.
Thank you.
Mohammed
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