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Upgrade to a SIM-only account

  • 21 July 2020
  • 3 replies
  • 124 views
boberty87
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i want to cancel my contract and move to a sim monthly account

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Best answer by Mohammed 21 July 2020, 15:55

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3 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hello @boberty87,

 

Simply log into your iD account

Click My Account

Then click Upgrade now

Find the SIM-only option

Then find the deal and complete the upgrade.

 

This will automatically replace your contract with a SIM-only plan and then you can use this plan moving forward.

 

Do not purchase a new SIM-only plan from our website. Only upgrade the account via the Upgrade option or you will be stuck with 2 contracts.

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
boberty87
Rank

thanks mohammed, i'll wait for the correct time to do it

Will
Rank
Userlevel 6
Badge +8

Sounds like a plan @boberty87 . Please do get back in touch though if ever you need anything else.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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