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Wanting to cancel my contract can not speak to anyone

  • 11 November 2020
  • 1 reply
  • 42 views

I have tried calling - Get disconnected as no one available to talk

I have tried online chat for days - No one available.

 

I am unable to access my online account for my old phone number as I cut the sim card and it wants to send me a code to log in.

 

I want to cancel my old phone contract with you asap that has finished! Please help!

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Best answer by Mohammed 15 November 2020, 14:38

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Userlevel 7
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Hello @martinbell1985,

I’m sorry to hear you’re having trouble cancelling.

I’ve sent you a PM so we can pick this up for you now.

 

Mohammed

 

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