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Cancelling my sim only plan

  • 15 September 2020
  • 1 reply
  • 18 views

I am trying to use use the live chat as I can’t physically speak to someone on the phone which is ridiculous it is after 9 am but the chatbot keeps telling me that live chat is closed !!!!!! I have tried to cancel my plan before but no one had done this.  It is now impacting my credit report and I cannot tell you how angry and frustrated I am.

 

Somebody from ID please contact me ASAP.

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Best answer by Will 18 September 2020, 16:10

Hi @Disgruntled,

 

For all the information needed to cancel your SIM only plan, please click here.

 

If after reading this you still require further assistance, please let us know and we’ll be happy to provide it here for you.

 

Will

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Userlevel 4
Badge +6

Hi @Disgruntled,

 

For all the information needed to cancel your SIM only plan, please click here.

 

If after reading this you still require further assistance, please let us know and we’ll be happy to provide it here for you.

 

Will

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