Solved

How do I cancel my account

  • 21 July 2020
  • 3 replies
  • 221 views

Unable to cancel my account via app or web login as I no longer have the sim card and did not previously create an account. (security code sent to iD mobile number in order to create an account).

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Best answer by Mohammed 21 July 2020, 13:55

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3 replies

Userlevel 7
Badge +10

Hello @AaronLC,

Sorry to hear that.

 

We’ll get someone to contact you regarding this so we can help get this cancelled.

 

Mohammed

 

Hi Mohammed,

 

Thanks for helping out with this, I notice this case has been marked as solved but I have not received any formal notification that my account has been closed. Please can you send confirmation of account closure.

 

Thanks in advanced,

Aaron

Userlevel 6
Badge +8

Hey @AaronLC . If you could drop us this request as a reply to the Private Messages we’ve been speaking in, we’ll get confirmation for you there.

 

Will

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