Unable to cancel my account via app or web login as I no longer have the sim card and did not previously create an account. (security code sent to iD mobile number in order to create an account).
Best answer by Mohammed
View originalUnable to cancel my account via app or web login as I no longer have the sim card and did not previously create an account. (security code sent to iD mobile number in order to create an account).
Best answer by Mohammed
View originalHello
Sorry to hear that.
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We’ll get someone to contact you regarding this so we can help get this cancelled.
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Mohammed
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Hi Mohammed,
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Thanks for helping out with this, I notice this case has been marked as solved but I have not received any formal notification that my account has been closed. Please can you send confirmation of account closure.
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Thanks in advanced,
Aaron
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