Good evening, I took a £20 bundle and paid for it. The website even went to "congratulations you've bought this bundle" the payment is on my bank account statement yet I've got not data. No bundle. Nothing. How can I resolve this?
£20 taken but no bundle?
Userlevel 8
+9
Hello
Sorry to hear the bundle has not applied.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Mohammed
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