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Question

Cancel ID contract

  • 21 October 2021
  • 1 reply
  • 17 views

Hi,

I would like to cancel my ID mobile contract now that I have had it for 24 months. I’ve never used the SIM card and I don’t know what my ID mobile number is. Could you please advise how I can go about cancelling my contract without these details?

 

thanks

 

natasha ahmed


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1 reply

Userlevel 8
Badge +9

Hello @Natashaahmed1,

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

I can see we did speak to you some months ago so you can just re-open that convo and reply there. The number may have been provided to you via the convo previously.


To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

 

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