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Question

fraudulant account setup

  • 12 January 2022
  • 1 reply
  • 14 views

There have been two fraudulent accounts setup using my name and old address. 
 

these need to be closed. This is the second time iD mobile has allowed fraudulent accounts to be setup with theft of my identity. 
 

can someone please contact me to explain how to close these accounts and associated debt recovery collections. 
 

regards


1 reply

Userlevel 8
Badge +9

Hello @Pax24,

 

Sorry to hear you’ve fallen victim to fraud.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

 

 

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