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Question

I have a STAC code but no transaction ID. Please help

  • 25 July 2021
  • 1 reply
  • 19 views
Andrew Crichton
Rank

I have a STAC code but no transaction ID. The receipt is long gone and there is no chance of finding it. Please help me use the STAC code to cancel my contract with my old provider.

 

 

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1 reply

Ryan
Rank
Userlevel 7
Badge +10

Hi @Andrew Crichton,

No problem, we can have this done for you. We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

Ryan

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