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Refund for top up overpayment

  • 26 July 2021
  • 1 reply

Hello, I bought 100pounds of credit instead of my usual 10pounds. I need a refund asap cos I need my hard earn money back urgently.

Can you please contact me asap cos is the only money I have in my account. N is really frustrating hvnt gotten any help from your live chat.


Need help urgently please!!!!!!!!!!

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1 reply

Userlevel 7
Badge +10

Hi @Dorcas,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. Alternatively, if you are currently logged in, you can use the following link:


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