I’ve switched over to the ID early but I’ve already set up a pac transfer….can you move my new number across early?? As Three seem to like charging me early for the next month.
Is there a number I can call to actually speak to someone?
Solved
Started my account Early
Best answer by andewhite
Have you tried typing “talk to a person”,
Do that a few times and you should able to get customer service, and avoid the 24/7 bot.
🍀
This topic has been closed for replies.
+26Unfortunately
Have you spoken to an advisor using the online Live Chat service? The advisors work until 8pm on weekdays.
+24Hey there Neil, thank you for reaching out to us.
If you’re wanting to move your port-in date forward, then we should indeed be able to do so for you.
As
Kind regards,
Tyler
I tried using your live chat….but I couldn’t get passed your auto answers to actually speak to a Human…..
+26Have you tried typing “talk to a person”,
Do that a few times and you should able to get customer service, and avoid the 24/7 bot.
🍀
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.