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Victim of Fraud

  • 8 September 2021
  • 1 reply
  • 24 views

I am not an ID mobile customer but I am still sorting fraud regarding received letters and multiple accounts that has been set up in my name. I have recently been a victim of identity theft and have had lots of mobile phone contracts set up using my details with various providers. 

I need this sorted ASAP. This has been going on FOR 5 years. 
 

How do I go about reporting this and get the account closed? I spoke with the IDMobile chat but need a quicker resolution. \

REMOVED

Thanks


1 reply

Userlevel 8
Badge +9

Hello Todd,

We’re sorry to hear you’ve been a victim of Fraud. It certainly isn’t recommended to post your personal detail publicly and more so given your situation.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Mohammed

 

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