I am trying to call an 0872 number from my I'd mobile. I have increased cap credit and the number works on my work phone. Why cant I phone from my I'd mobile?
Hi
Welcome to the iD Community.
Please contact our Live Chat team who are able to look into the account for you
They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.
Once you land on this page, scroll down to see the Live Chat section.
The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.
Once the agent is available the button appears blue, indicating that an agent is available.
No need to refresh the page, this will happen automatically.
Let us know how you get on.
Thanks,
Pearl
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