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cant send SMS Text

  • 16 January 2021
  • 1 reply
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Hi

Im having an issue here, I’ve been on this network for 2 months and I’ve just started to have problems with sending and receiving SMS text messages, yesterday I could send but not receive, but today I can’t send as it bounces back saying message failed. I have an IPhone 12, I’ve been through this with Apple and they say my phone is set up correctly.

Ive reset the network

I’ve switched the phone on and off

clicked off iMessage switched it off then back on and all the numbers are correct.

I have 3 bars of signal

sms is switched off.

I know this network was cheaper than my old provider but I never had issues like this before 

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Best answer by terrywebbs 16 January 2021, 16:58

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@TH73

There are reported wide spread issues with the three network effecting text, however thankfully calls are still working for now!

(iD Mobile runs on the Three network)

Hopefully it’s just be a short term outage, thankfully they are aware of the issue and working on it.

You should still have data and could use the iMessage service to send messages to those contacts that have that similar service on the iphone.

Why iD Mobile?