Not sure why my phone is saying emergency calls only. Have switched on and off and checked .. no bill outstanding. In the SE5 area. Is there a problem in the area
Hello there,
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I’m sorry to hear that.
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Can you please confirm the full postcode for me so I can check this?
Are you having any issues away from home at all?
Mohammed
Postcode is SE5 8QW. Cant make calls or access internet at home or away
Hello
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If you can’t access services when away from home, there may be another factor here.
I can see that there’s congestion on the network in this area due to a high number of connections.Â
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This started around the 30/10/19, is this also when your issues started?
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Could you try testing your SIM in another handset and test your SIM in your own handset?Â
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Mohammed
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