Question

emergency calls only after upgrading

  • 19 September 2020
  • 1 reply
  • 84 views

After upgrading, but keeping the same phone....it says "emergency calls" only.  Have restarted the phone numerous times...no difference.


1 reply

Userlevel 4
Badge +10

Hi @Sarah123 

Did you receive a prompt to activate a new SIM through the iD Mobile App?  If so, then it’s likely you may have activated a SIM you have yet to receive and cut yourself until that new SIM arrives.

We’ll send you a private message on here now so that we can look into this further and help you get this sorted.

Please get back to us there, thanks.

Reply


Why iD Mobile?