I have been on iD for quite a while now and today I was unable to connect to my mobile data,nor make calls or texts. I can only text and call through wifi. I have 3 bars of signal so its not a signal problem. I have also tested my phone and it detects the simĀ card so its not my hardware. Does anyone know how i can get around this issue?
I know that this might sound obvious, but the same thing happened to me and I just restarted my phone and it worked fine.
Hey
Ā
I am sorry to hear that you are having an issue with your sim card. In order to help you as much as I can. I would like to ask you few questions.
Did you purchase your phone through iD Mobile?Ā
If not, was it a second hand device?
Did you recently ported your number to iD or ordered replacement sim?Ā
Ā
Answering these questions will help me to narrow down possible causes and hopefully we will be able to find solution for you.Ā
Ā
Kind Regards
I know that this might sound obvious, but the same thing happened to me and I just restarted my phone and it worked fine.
Ā
Restarting your phone can be one of the most common fixes
Could you give it a try to see if this works and weāll troubleshoot further if the issue persists?
Ā
Mohammed
Ā
On the day that this occured (a week ago) i restarted my phone multiple times however that did not fix the issue. I triedĀ everything listed on websites and youtube videos.Ā I then got exhausted of trying to fix it and gave up. The next morning I woke up and it started to work fine???
A really strange thing happened today aswell (1 week exactly from that incident) my phone started bugging out the same, saying āEmergency calls onlyā , however all I needed to do was restart my phone and it fixed itself.
Ā
It is really peculiar, I will let you know if anything like this happens again.
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