Question

I have no signal at all at my work place?

  • 1 September 2020
  • 5 replies
  • 77 views
H
Rank

I have no signal at all at my workplace- I cannot even send a text message

5 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Hpickerill,

 

Sorry to hear that.

 

What’s the full postcode of the affected area?

We’ll take a look at this?

 

Has it always been like this or is this a recent issue?

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
H
Rank

WS72DB

i have only joined ID mobile two weeks ago. I didn’t have any problems with o2

Will
Rank
Userlevel 6
Badge +8

Hi @Hpickerill,

 

Have you tried switching to 3G to see if this helps? It looks as though you should be receiving signal there. How is it everywhere else?

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
H
Rank

I have no signal at all I cannot even send a text message 

I don’t have any problems anywhere else 

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Hpickerill,

When at the address, are you able to run a manual network search to see what networks show up in the area?

 

It may take a minute or two for the search to complete.

Let us know.

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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