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I've got no network

  • 26 August 2020
  • 9 replies
  • 122 views

I've been having problems with my network since lunchtime today. I have WiFi but no network when I'm out. Is there a signal issue? I'm in Hampshire 

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Best answer by Maxx 26 August 2020, 22:11

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9 replies

Ive had no Data connection all day, also in the Hampshire area

Thanks for replying. We are in Southampton. I can't find any information about the network going down! 

I'm visiting the Southampton area today and haven't had any data connection since lunchtime either. Phone and text is fine. Didn't realise ID Mobile were impossible to get hold of. Calling 7777 was pointless and you can't use live chat when you can't use data, so pray tell how are we supposed to report a problem?

 

I'm back at the hotel on WiFi now, but didn't get back until after live chat closed at 8pm. Beyond frustrating. Texting for a PAC code now. 

It is so frustrating and it was the same for me! I didn't get home until 9pm and the live chat was shut. Hope it'll be back up soon

Mine seems to be working now

Userlevel 6
Badge +3

Hi All, 

We’re sorry you are experiencing issues with 4G, we are currently looking into this for you. In the mean time, you can check your 4G coverage stability here

I have no connection in Coventry.  Is this my phone or a network issue?

Restarted phone. Working  now.

Userlevel 6
Badge +3

@Eac Good to hear! Glad the issue has been resolved :)

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