Question

Network Down in BH22

  • 5 November 2019
  • 4 replies
  • 131 views
Jackie Evetts

We live BH22 and not able to make call for last 7 days. 3 network says issue in the area but would like to know when issue is to be resolved?

4 replies

Mohammed
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Userlevel 7
Badge +10

Hello Jackie, can you please confirm your full postcode for me?

 

I’m sorry to hear you’re having issues here.

We’ll try to see if we can get any information on the fault.

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Jackie Evetts

Full post code is BH22 0EE 

Jackie Evetts

Mohammed Any news???

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Jackie Evetts,

 

Apologies for the delayed response here.

It looks like the issue with the mast was picked up first on the 29/10/19 however, there’s no completion date showing for when we’d expect this to be resolved.

 

This will be with the Network Team who are looking into a fix.

 

Unfortunately, we can only advise monitoring your coverage and using WiFi Calling in the interim.

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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