No coverage indoors or outdoors

  • 28 June 2018
  • 1 reply

I have got absolutely no signal and haven't had for 2 days.
I requested a new SIM months ago and still haven't got it. I am seriously considering leaving as I cannot use my minutes or texts.

1 reply

Userlevel 7
Badge +9
Hello @Clare,

Welcome to the iD Commuity.

We're disappointed to hear you're experiencing issues with your service.

Have you tried reading our topic about coverage here?

You can also find a link to the iD Coverage Checker which you can use to see the estimated levels of coverage.

Are you able to check this to see if there is a fault in your area?