InI have a OnePlus 3003 phone and have been unable to receive incoming calls since midday. Have restarted the phone, tried calling it from a landline and from a mobile over a few miles radius. Landline message is number unknown. Mobile call just cuts out. No record of call in phone. Texts not coming through
Best answer by Kevin
Has the problem since gone away? We believe a wider spread issue that was in effect temporarily last night has been fixed.
Though if you’re still experiencing coverage issues locally then we’d recommend contacting our Customer Services Team through one of the following:
- Dialling 0333 003 7777 for our Customer Services Team.
- Reaching our Live Chat Team here: https://www.idmobile.co.uk/help-and-advice/contact-us
- Facebook (https://www.facebook.com/idmobileuk/?ref=br_rs)
- Twitter (https://twitter.com/iD_Mobile_UK)
- Emailing our office at: email@example.com
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