No network - complaint Case iD: 18897874

  • 16 November 2019
  • 1 reply
  • 70 views

Userlevel 1

Hi I have been affected by limited network reception and no reception since Thursday gone and interestingly enough last month approx middle of month was affected by the previous outage

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I have written an email to your complaints email address and received a message requesting me to respond with some details to security questions which I did.Ā 

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Please can someone update me as to what is happening

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We have two Sims two different types of phones and tried taking sim out and restarting etc

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1 reply

Userlevel 4
Badge +10

HiĀ @LeacroftĀ 

First off, weā€™re terribly sorry to hear youā€™ve been facing some issues there locally.Ā  Though weā€™re absolutely keen to help you.

We would need to take some further details from you in order to look into any existing complaint and access your iD Mobile accounts though.

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So If you could, please get in touch with us either through one of the following:


Thanks

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Why iD Mobile?