Hi There. My uncle has no network coverage on his mobile. How can you assist him to get this working again?
No network coverage
Hi
Sorry to hear this.
Have you tried asking him to turn his mobile off and back on again? this can resolve 80% of issues.
You can also use our Coverage Checker: https://www.idmobile.co.uk/help-and-advice/uk-coverage-checker
That should keep you up to date on any ongoing or known issues in his area.
Please let us know if hes connected again.
Thanks
Aklima
Hi guys - thank you for your help - but neither of these things worked. Is there no call centre or someone that he can speak to on the phone to talk to him?
Thank you.
Hi
I have sent you a private message with some more information.
Thanks
No coverage on home wifi just says network error tried turning on and off airplane mode
I thought it was a problem with WhatsApp itself and uninstalled it. Now I can't seem to re install it ! There is also an update I can't Do because ......no nerwork again ,
Has anyone had this problem and how can it be fixed .
Hi
I have sent you a private message with more information.
Regards
Aklima
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