Question

no service

  • 28 June 2020
  • 2 replies
  • 28 views

Userlevel 1

Hi - my phone has no Service and I cannot make/receive calls. I also cannot use my data allwo. All of my bills are paid up-to-date. this has been a problem for five days now. I cannot contact anyone on the CallCenter so this is my only method. Please can someone rectify this as soon as possible. Account number is 10521650.


2 replies

Userlevel 1

Still no response - I am paying for a phone I cannot use! Live chat unavailable and no call centre number. Please can someone resolve this issue ASAP

Userlevel 4
Badge +10

Super sorry we didn’t catch this one sooner @Chrisd_83 

We’ve just had someone PM you here to get some further details from you.  We’ll then be able to investigate any local issues with your mast(s) that could be the root of the problem here.

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