Why does my service for my mobile phone plan die when I leave the house and turn off wifi?
I have no calls and cannot even log into the ID app without going home and reconnecting wifi, rendering my 2 year contract mobile phone IMMOBILE and unusable.
When I make a call it pops up saying 'not registered'. My latest bill was paid last week and the app shows receipt of this payment, how do I get someone to confirm and fix my connection?
Best answer by steh575
View original3 months this now ffs.
Is anybody bothered about this crap?
Hello, customer here in need of some service.
Hello, anybody there????????
+10
Hello
Sorry for the delayed message here.
Can you just clarify, have you ever had service on the iD network?
It sounds like the issue relates to network coverage.
What’s the postcode you’re using this at?
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Mohammed
I have spoken on LIVECHAT with one of your reps, also just replied on the other thread (by buster) to explain more.
Thanks for responding anyway, you have helped me in the past Mohammed, used to think this was good and community worked well, not sure a few months on.
+10
Thanks for confirming that
You’ll receive a response there then.
Though, we’d usually recommend keeping your responses in one place so we can effectively help you.
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Mohammed
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