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No service again

  • 30 December 2018
  • 4 replies
  • 311 views
T
Rank
Once ag no service on Id network but customer service says all is fine
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Best answer by Ryan 31 December 2018, 14:50

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4 replies

T
Rank
No service in PO7, or po8 Portsmouth
Ryan
Rank
Userlevel 6
Badge +10
Hi @Tonyffc,

I am sorry to hear this. We have had a small number of people reporting some issues in and around Portsmouth since you posted your message. Has everything begun working again?

We would advise powering down your handset, removing and replacing the SIM card and then turning the phone back on again if you have no connection.

Ryan
I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
T
Rank
Absolute joke customer service still says absolutely no issues yet service keeps dropping out and only 1 signal bar !!
Ryan
Rank
Userlevel 6
Badge +10
Hi @Tonyffc,

The coverage in those areas should be operating as usual. Are you still having issues with this?

Ryan
I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.

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