Question

No service for 5 weeks

  • 14 June 2020
  • 1 reply
  • 24 views
ANNALUCY
Rank

I have had no service in my phone for 5 weeks now this is getting beyond a joke I've had 3 sim card sent out not one of them works also tryed sim in other phones again doesn't work I have also tryed other network sim cards in my phone an they work this is obviously an issue with the network itself I have made serval complaints about this and I will not be paying my bills I want to now end my contract free of car as this is in breach of my contract 5 weeks is a bloody joke 

1 reply

P
Rank
Userlevel 4
Badge +2

Hi @ANNALUCY 

Welcome to the iD Community.

Sorry to hear that.

Please contact our Live Chat team who are able to look into these accounts  for you

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.

Once you land on this page, scroll down to see the Live Chat section. 

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.

Once the agent is available the button appears blue, indicating that an agent is available.

No need to refresh the page, this will happen automatically.

Let us know how you get on.

Thanks,

Pearl

I request not to message me directly, as this is currently not being monitored.

Reply


Terms & Conditions
Why iD Mobile?