No Service in BN10 area for two days now. Any idea when the problem will be fixed please?
Hi
Do you have this problem all over or just at home/ 1 location?
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Have you tried restarting your phone or manually searching for networks?
If you don’t get signal anywhere at all, are you able to test using a different phone with your SIM?
PhilÂ
It’s everywhere, and on both my children’s phones. We’ve tried different devices but they all say no service
Hey
Please can you confirm your full postcode, or one near to you and we will check the status of the masts covering your area?
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Ryan
Bn108eq
HelloÂ
Thanks for confirming the full postcode for us.
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I can see that there’s an issue affecting the masts in this area but we’ve not got an expected completion date for any work or repairs yet.
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If you could keep an eye on the service over the coming week and try restarting your phone to see if this registers a change.
We’re expecting it to be affected whilst the masts are impacted and we do apologise for any inconvenience this may cause.
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If the issue persists, please email us with your username:Â
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Mohammed
I’ve had the same issue in the NR11 area.Â
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Hi
Please can you let me know your postcode so we can check the status of the masts in your area too?
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Ryan
I’ve had the same issue in the NR11 area.Â
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HiÂ
Please can you let me know your postcode so we can check the status of the masts in your area too?
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Ryan
Yeah sure it’s NR11
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