No Service in BN10 area for two days now. Any idea when the problem will be fixed please?
Thanks for confirming that
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There was some planned work recently completed that finished on the 22/11/19.
Are you still facing issues?
Please try restarting your phone and removing the SIM for it to register a change.
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Mohammed
I’ve had the same issue in the NR11 area.Â
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HiÂ
Please can you let me know your postcode so we can check the status of the masts in your area too?
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Ryan
Yeah sure it’s NR11
I’ve had the same issue in the NR11 area.Â
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Hi
Please can you let me know your postcode so we can check the status of the masts in your area too?
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Ryan
HelloÂ
Thanks for confirming the full postcode for us.
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I can see that there’s an issue affecting the masts in this area but we’ve not got an expected completion date for any work or repairs yet.
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If you could keep an eye on the service over the coming week and try restarting your phone to see if this registers a change.
We’re expecting it to be affected whilst the masts are impacted and we do apologise for any inconvenience this may cause.
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If the issue persists, please email us with your username:Â
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Mohammed
Bn108eq
Hey
Please can you confirm your full postcode, or one near to you and we will check the status of the masts covering your area?
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Ryan
It’s everywhere, and on both my children’s phones. We’ve tried different devices but they all say no service
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