No Service in BN10 area for two days now. Any idea when the problem will be fixed please?
It’s everywhere, and on both my children’s phones. We’ve tried different devices but they all say no service
Hey
Please can you confirm your full postcode, or one near to you and we will check the status of the masts covering your area?
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Ryan
Bn108eq
HelloÂ
Thanks for confirming the full postcode for us.
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I can see that there’s an issue affecting the masts in this area but we’ve not got an expected completion date for any work or repairs yet.
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If you could keep an eye on the service over the coming week and try restarting your phone to see if this registers a change.
We’re expecting it to be affected whilst the masts are impacted and we do apologise for any inconvenience this may cause.
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If the issue persists, please email us with your username:Â
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Mohammed
I’ve had the same issue in the NR11 area.Â
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Hi
Please can you let me know your postcode so we can check the status of the masts in your area too?
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Ryan
I’ve had the same issue in the NR11 area.Â
Â
HiÂ
Please can you let me know your postcode so we can check the status of the masts in your area too?
Â
Ryan
Yeah sure it’s NR11
Thanks for confirming that
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There was some planned work recently completed that finished on the 22/11/19.
Are you still facing issues?
Please try restarting your phone and removing the SIM for it to register a change.
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Mohammed
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