I have had no signal for over a week now. I needed to confirm bank payment and no text message arrived. a week ago nobody could get thru to me but at least I received a text message. I need to do my banking. please help. taking out SIM dis not help. thank you
Hi
Could you also confirm your full postcode so we can check for any disruption in your area?
Â
Thank you,
Rory
Hi Rory I have iPhone SE  software  13.5.1Â
yesterday I was told on chat that my area has an outage. Can you please check if that has been resolved please.
OX4 4FG
i had to call police 101 today and I could not use Skype . This is so frustrating. I managed to find a local number for the police. Phone is a must as I live alone and really do not feel safe if I can’t even call a police.
Hi
From what I can see, the outage was resolved at around 17:00 yesterday, but you might still experience some issues while things get back to normal. Have you restarted your phone this morning?
Also, do you have Wi-Fi at home? You can set up Wi-Fi Calling, which will allow you to make and receive calls even if your mobile signal is poor https://support.apple.com/en-gb/HT203032
Â
Thank you,
Rory
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more