I have practically no service at home (except occasionally in some rooms upstairs). According to the Coverage & Network status page I should have "very good service" in my area (OX2 7TG), and that's why I changed to iD in the first place.
I see, however, the following announcement on the same web page: "We know that there's a problem with the service in your area and we're working on getting it fixed. Check back within 7 days for an update."
My question is: how reliable is this information and forecast? I.e., how likely is it that the problem will be resolved rapidly? Or is there something else I can do to improve matters?
I swapped the SIM card with two other handsets but the problem remains, so it's definitely an iD coverage problem.
The phone is used by my wife, who is currently disabled because of a fall; obviously there's no point in keeping the contract if she can't use the phone at home.