My phone has been out of action for weeks. I've been getting a message at the top of my screen stating "emergency calls only", I try to make a call but I keep getting "not registered on network".
I’ve been using my phone for over a year with no problems, suddenly this happens. I upgraded my plan from £14.99 to £15.99 in the hope that this would make a difference, but no.
On the 8th December, I recieved a text from Id mobile - "Good news! Your new SIM card is now in the process of being activated. The SIM should be activated shortly, but this can take up to 24 hours. We'll send you a text message to confirm as soon as the activation is complete".- I never requested a new sim card nor an activation. I have not recieved a sim card nor a confirmation text.
I can’t get throught to Livechat either!
Could the ID team please urgently resolve this problem.
Best answer by Ryan
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