Question

Number completed porting but can't receive calls

  • 5 October 2018
  • 1 reply
  • 217 views

I ported my number over from EE today and received a message from ID saying it had transferred. I cannot receive calls however, when anyone tries to ring me it just says number unavailable. How is this revolved? I've found a few different people on the forum with this same problem but none of their problems seemed to have been fixed.

1 reply

Hi @Kebizzle,

Are you by any chance using an iPhone?
Occasionally, the number in the settings of the phone may need updating to enable calls to come through.

I hope this helps, If not, please do let us know.

Jade

Reply


Why iD Mobile?