MY DORO 6520 IS SHOWING SOS CALL ONLY ?? ON THE 28TH JUNE 2020
THIS HAPPEN LAST MONTH ABOUT THE SAME TIME IN MAY. I MANAGE TO GET ON A CHAT LINE
WITH ID CANT SEEM TO GET ANY JOY THIS TIME???
CAN ANYONE HELP
THANKS KATH
MY DORO 6520 IS SHOWING SOS CALL ONLY ?? ON THE 28TH JUNE 2020
THIS HAPPEN LAST MONTH ABOUT THE SAME TIME IN MAY. I MANAGE TO GET ON A CHAT LINE
WITH ID CANT SEEM TO GET ANY JOY THIS TIME???
CAN ANYONE HELP
THANKS KATH
Hello Kath,
I’m sorry to hear that.
Can you try restarting your device for me?
Occasionally, there may be mast work in the area (planned maintenance) and on some rare occasions, there can be unplanned outages which can affect coverage.
What’s the full postcode of the area affected?
Mohammed
Hi Mohammed,
thanks for getting back, I turn the off and on no change
Sorry post code I. OX331YQ
Hello
Thanks for confirming that.
Checking our service checker, I can see that there is some unplanned outage since the 26/06/20.
This is currently being looked into and we would expect there to be issues with the service whilst the local masts are affected.
We apologise for any inconvenience this may cause.
Mohammed
Many thanks for your reply hopefully it will not to long before it’s back.
This phone is use by the local villagers who require transport to medical appointments!! However that’s is on hold at the moment due safe distancing !! But still need to be able to answer any calls.
may need to look into getting a better coverage once we can go to visit shops!!
regards
Wheatley care/ Kath
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